Looking for a little assistance? Our most frequent questions are right here, just click on any question below for instant help!
How do I pay for my order?
Are there any delivery charges or tax?
What about substitutions?
How do I contact you?
Can you deliver my order today?
How do I cancel my order?
What about orders going outside of the US?
Is the arrangement in the photo exactly what will be delivered?
How do I pay
for my order?
We accept all major credit cards, including Visa, MasterCard, American Express
and Discover. If you have an account with our shop, you may pay by entering your
account number when ordering.
Are there any
delivery charges or tax?
All orders are subject to a tax of 7%. Orders for delivery in our local area
will be charged $6.95 for delivery. Orders for delivery outside our local area
will be charged for relay services and delivery from $7.95 to $14.95 based on the recipient's delivery location.
What about substitutions?
Not all flowers are available year-round.
Some flowers are seasonal or only available regionally. When they are not available,
the closest substitute will be used. Also some plants are only available during
certain seasons or in certain regions. In such case, we will substitute the closest
type of plant at an equal or higher value. Some
containers may not be avaliable during holidays, and in such cases a similar container
will be used. If you do not want any part of your order substituted as needed,
please mention this when ordering.
How do I contact you?
You can email us anytime at comments@youngfloral.com
or call us from anywhere at 800-879-6864. If you are in our area, you can reach
us at 304-346-5384. You can also contact us via our online service,
just click here. For questions
regarding an order, please have your NetTicket number available.
Can
you deliver my order today?
Yes! Just place you order by 1:30 pm (EST) for same day delivery. After 1:30 pm
(EST) your order will be delivered the following day.
How do I cancel my order?
To cancel your order,
please call us at 800-879-6864
or 304-346-5384
as soon as possible. Have your Netticket number available for us to facilitate
your request quickly.
What
about orders going outside of the US?
To place an order for delivery outside of the US, please call us at least
72 hours before your requested delivery date.
Is the arrangement
in the photo exactly what will be delivered?
Each bloom is unique,
therefore no two arrangements will be identical. The style, types of flowers,
arrangement of the flowers and container will be the same or similar (see "What
about substitutions?" above). The photos are provided as a guide for you
and the designer of your arrangement.
Links:
Anniversary Gift Sissonville | Sissonville Wedding Florist | Wedding Florist Malden | Funeral Flowers Malden | Funeral Flowers Campbells Creek | Campbells Creek Ceremony Flowers | Florist Malden
